Terms of Service

Last Updated: March 18, 2025

Welcome to Inmemoree Keepsakes! These Terms of Service ("Terms") govern your use of our website, inmemoreekeepsakes.com ("Website"), and any related services, including purchases made through our store. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. General Terms

• You must be at least 18 years old or have parental/guardian permission to use our Website.
• You agree to provide accurate and complete information when making a purchase or creating an account.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Orders

• All products are made to order and may vary slightly from images shown on the Website.
• Prices and product availability are subject to change without notice.
• We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud.

3. Payments & Billing

• We accept various payment methods as displayed at checkout.
• By providing payment information, you represent and warrant that you are authorized to use the payment method.
• All payments are processed securely. We do not store your payment details.

4. Shipping & Delivery

• We aim to ship orders within the estimated timeframe provided at checkout.
• Shipping times may vary based on location and external factors beyond our control.
• We are not responsible for lost, stolen, or delayed packages once they are shipped.

5. Returns & Refunds

• Due to the custom nature of our products, all sales are final. However, if your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.
• Refunds and replacements are offered at our discretion.

6. Intellectual Property

• All content on the Website, including images, text, and logos, is owned by or licensed to Inmemoree Keepsakes.
• You may not reproduce, distribute, or use any content without our express written permission.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our Website or products.
• Our total liability shall not exceed the amount paid for the product purchased.

8. Changes to These Terms

• We may update these Terms at any time. Changes will be posted on this page with an updated date.
• Continued use of our Website constitutes acceptance of any revised Terms.

9. Contact Information
For any questions or concerns about these Terms, please contact us at info@inmemoreekeepsakes.com